About Communique Sales Company

Communique has been providing business telephone systems since 1992. Our founder has over 25 years experience in the computer and telecommunications industry. We specialize in the design and imple­men­ta­tion of com­mu­nication products and services for businesses with 2 to 2000 lines. Our company has earned a reputation for superior customer service and strives to becomes a business partner with our loyal customers. As an Authorized NEC Reseller and a ShoreTel Partner, we are able to provide our customers with the top Digital and VoIP phone systems available today.

Communique also offers structured voice and data cable design and installations, amplified paging systems, Active Voice/Voice Mail systems with Unified Communications, VoIP phones, Plantronics Headsets, Cisco Routers, Adtran and DLink date switches, Sonicwall Unified Threat Management software and hardware, Call Accounting Software, Digital Recording Devices, IP Cameras, and many other products.
Communique’s goal is to design, integrate and support a communication system that will increase employee productivity and improve customer satisfaction.

Telephone Systems / VoIP / Unified Communications

Communique offers two of the best selling telephone systems. We strive to provide our customers with communications’ platforms from manufacturers that are market leaders with established market share and innovative technologies. With superior communications’ platforms, we can design and build excellent applications to benefit your business.

Communique has been an Authorized NEC Reseller for over 10 years. Many of our design engineers, sales represen­tatives and technicians have been selling and supporting NEC products for over 25 years. NEC is the worldwide leader in the enterprise telephony equipment market. We offer a broad range of enterprise telephony equipment from large NEC PBX UNIVERGE NEAX internet protocol systems to small Electra Elite IPK hybrid telephone systems in order to effectively support customers whose requirements span traditional TDM systems to a 100% server based IP deployment.

NEC’s Univerge architecture gives Communique the ability to deliver high quality solutions focused on technology, customer choice and investment protection to lay the groundwork from the evolution of traditional telephony to integrated voice and data network solutions.

Communique is an Authorized ShoreTel Partner and brings our years of telecommunications experience to this new generation pure IP telephony. ShoreTel and Communique are well known for exceptional customer satisfaction. ShoreTel’s unique architectural approach to IP Telephony delivers a user interface that sets the standard for ease of use. The ShoreTel distributed architecture is ideal in a multi-site company or for operations demanding a high level of desktop productivity applications available thru the tight integration with Microsoft Outlook. Our certified sales and installation staff will design and implement a ShoreTel IP phone system customized for our customers’ requirements.

sampling of ShoreTel VoIP products

Structured Cabling

Our structured cabling services include: Voice, Data, Converged Services, and Fiber. Communique provides end user and sub-contract installation for all size facilities throughout Southern California. We specialize in new installations, moves, adds and changes, repairs and certification.

Our experienced installers are fully certified for voice cable, fiber, sound system cable, and converged voice and data. Our cable work has a full warranty. Communique is a licensed by the State of California's Contractors License Board (License #842319).

visual sampling of structured cabling

Data WAN/LAN Products

Communique sells and installs a wide range of Data WAN/LAN products that offer superior performance with VoIP networks. As an authorized reseller of products such as SonicWall VTM devices, Kentrox VoIP Routers, and Adtran PoE Data Switches, our customers can be assured of being offered optimized solutions.

Communique can advise our customers on data products that will supply VoIP quality LAN/WAN. Communique can sell, engineer and install your entire network. Wireless networks supporting VoIP is becoming increasingly popular for organizations requiring superior WiFi coverage for data devices and SIP wireless phones for large facility voice coverage. As a Meru Networks Partner, we can design, sell and install a wireless LAN for business critical applications.

sampling of wifi products

Paging Systems

We can design and install a commercial grade paging system and background music system that will fit our customer’s needs and budget. We are certified by Bogen to design and install high quality 70V amplified warehouse loudspeaker horns, office ceiling speakers (standard and high fidelity), tone generators, and amplifiers. The Valcom product line is available for installation of 24V self amplified paging systems and is especially suited to a business requiring multi-zone paging applications.

Background music can be added to page systems utilizing standard quality speakers and horns, or upgraded high-fidelity speakers. We feature Soundsphere omnidirectional loudspeakers which feature hemispherical dispersion and full-range sound. These speaker systems are used for superior sound quality in locations ranging from offices and showrooms to retail stores and large convention centers.

sampling of paging products

Add-Ons

Communique sells and supports a large selection of peripheral devices for use with your communications system, as well as several popular Call Accounting Products. Our technicians have extensive experience installing and supporting Call Management Software, including TAPIT and Call Assist. We have been an Authorized Plantronics Dealer for headsets for over 15 years. We can help determine the best headset for your application and offer competitive pricing.

Digital Recording Devices have become important add-on products for many of our customers. Digital recording devices have recently come down in price, making them affordable for all size businesses. Some customer benefits are; improved customer service, compliance with industry regulations, legal records of financial orders, avoidance of telecommunication abuse. Digital recorders can be programmed to record only specific calls or all calls. We offer several top brands including Comvurgent and Wygant.

sampling of add-ons

Installation and Services

Communique’s service and support department is the heart of our operation. We have a staff of highly qualified, experienced and certified technicians and applications engineers to assure that our customers achieve a high level of satisfaction with their communications systems installations. We supply customized programming and training that enable our customers to experience enhanced productivity and superior communications.

The friendly and rapid response that our customers receive when calling for service, separates us from our competitors. We personalize our service. We offer service for supported products on a time and material basis or with coverage from one of our popular maintenance contracts. We welcome take-over service customers.

sampling of installed products